Help Center

Tempt accepts all major methods of payment including all major credit cards. Moreover, payments through PayPal and Apple payments are also accepted.

We have an easy return and exchange policy. Please visit our shipping and return policy page.

After confirmation of your order, it will take about 3 to 5 days New Zealand wide. If you have not received your order, please send us a message or email us. Once your order has been posted from here, you will receive a confirmation email along with its tracking id.

As soon as your order ships, you will be provided by a tracking ID of your product and you can check the status of your order by entering your tracking number on our website or FedEx to follow the journey of your product from our warehouse to your destination.

The shipping cost to NZ wide standard - courier, tracked parcel no-signature will be Auckland Urban $5.95 and to wide rural courier and rest of New Zealand, cost will be NZ $9.95.

Yes. If you have mistakenly entered some wrong information while providing us you credentials, as long as you reach out to us immediately regarding the error. We would be happy to change it for you. Just email us your correct details along with your order number and we would update the details for you.

Please note that we have a 2-hour Change of Order Policy.

There's a good chance that our email has ended up in your SPAM folder. If not then please email us and we will amend this for you right away.

We use industry-standard privacy protection; we don't sell, lease or otherwise distribute any personal customer information. What's more, all sensitive personal information is kept securely offline at our privately run data center.